Hiltex Linen & Laundry
SmartBuy|TK Business Member
Hiltex Linen & Laundry has helped companies in their area for decades with their linen needs. They pickup, wash and deliver thousands of pounds of textiles every day. Their laundry business is steady.
Most of the customers they rent linens to also wear some type of work apparel. Hiltex’s route drivers and customer service representatives were often asked if the company also provided uniforms they could purchase. The management team historically resisted the idea of selling work apparel directly. The thinking was the sales activity, inventory requirements and associated labor would only distract from Best’s core operations.
The desire to make money in direct sales by providing work clothing from leading brands to existing customers was what the company wanted. The ability to facilitate all the transactions without the need to process the orders themselves was the missing service. When the VP of Sales discovered SmartBuy|TK the light bulb went off!
SmartBuy|TK provides all the inventory, fulfillment, billing and service. Hiltex owns the customers and makes money.
Hiltex is now in the direct sale uniform business.
Member: SmartBuy|TK Business
Company: Hiltex Linen & Laundry
Industry: Healthcare & Industrial
Example Customers: Silver Restaurants, St. Andrew Hospital, Clark Hotels
NOTE: All company and customer names changed to protect member privacy.